Phonepe Helpline and Toll-Free Number
In the crowd of UPI apps, Phonepe stands apart. It is most feature rich payment app. Also, it is the most supporting UPI app. The Phonepe addresses your concern through its customer care helpline and chat support as well. Besides this, It has already answered hundreds of your questions . You can read them before calling to toll-free number of the Phonepe.
Some Common Problems
There me be various reason to contact the Phonepe customer care. You may have a complaint or some query. The phonepe tries to address all of your concern. Is your problem matches from the following list?
- The UPI transaction failed but the Amount is debited from your account.
- Transaction was successful but the amount did not credit to the beneficiary account.
- The Phonepe app is not accepting your UPI PIN.
- You are getting collect request from anonymous person.
- You are unable to create your UPI PIN.
- The App hangs during the transactions.
- You have changed your mobile number, What to do.
I have listed some common queries but there may be some other problems. Don’t worry, there is Phonepe customer support to give you the answer.
Methods to Reach Phonepe Customer Care
You can contact its customer care through the call, chat and email. Besides this there is a knowledge bank of some common problems. Moreover, you would find solutions of some common problems here itself in this page.
Support Ticket through Chat
The easiest way to contact the Phonepe customer care is the Support ticket. The support is provided through the chat facility. You can chat with the Phonepe customer care through the App itself. If the customer care executive is available, you can talk immediately. Else, you can write your problem, the support person would reply it as soon as possible.
Getting support through this method is quite easy and self eplainatry. Most if the time you would not require the support from the executive the system itself would answer your question. The phonepe has a well structured support system. The problems are categorised. When you choose your category and explain your problem, the system itself provides some solution. Because of this arrangement, mostly you get your answer without any wait period.
To reach at chat customer support of the Phonepe, you have to open the app and go the my account section.